Terms and Conditions

Last Updated: October 29, 2025

Welcome to Hangu Murshad Carpet (https://hangumurshadcarpet.com/).
By accessing or using our website, you agree to be bound by these Terms and Conditions. Please read them carefully before using our website or services.

If you do not agree with any part of these terms, please do not use our website.

1. Company Information

Hangu Murshad Carpet
📍 Dubai, United Arab Emirates
📧 info@hangumurshadcarpet.com
📞 +971 50 263 8939
🌐 https://hangumurshadcarpet.com/

We provide a wide range of carpet products and installation services, including exhibition carpets, wool carpets, grass carpets, mosque carpets, office carpets, home carpets, vinyl carpets, and more.

2. Use of Our Website

By using our website, you agree to:

Use the website only for lawful purposes and in compliance with UAE laws.
Not use our website in any way that may damage, disable, or impair its functionality.
Not attempt to gain unauthorized access to any part of the website or its systems.

We reserve the right to restrict access to any part of our website at our discretion.

3. Product and Service Information

We strive to provide accurate descriptions and details of our carpets and related services. However:

Colors, textures, and patterns may vary slightly due to lighting or screen differences.
Prices and availability are subject to change without prior notice.
Custom orders or installation services will be handled according to customer requirements and confirmed quotations.

If any errors appear on the site (such as pricing or typographical mistakes), Hangu Murshad Carpet reserves the right to correct them at any time.

4. Orders and Payments

All orders or bookings made through our website, phone, or email are subject to confirmation.
We accept payment methods as agreed during quotation or service confirmation.
Full or partial payments may be required before delivery or installation, depending on the service type.

Failure to complete payment may result in cancellation of the order.

5. Delivery and Installation

We provide delivery and professional carpet installation services across Dubai and the UAE.
Delivery timelines will be communicated during order confirmation. Delays due to third-party logistics, customs, or unforeseen circumstances are not the responsibility of Hangu Murshad Carpet.

6. Cancellations and Refunds

Cancellations must be made before order confirmation or installation scheduling.
Custom-made carpets or special orders cannot be refunded or exchanged once production begins.
Refunds (if applicable) will be processed based on our internal review and UAE consumer protection laws.

7. Intellectual Property Rights

All content on this website — including text, images, logos, designs, graphics, and layout — is the property of Hangu Murshad Carpet and protected by applicable copyright and trademark laws.
You may not reproduce, distribute, or use our materials for commercial purposes without prior written consent.

8. Limitation of Liability

While we make every effort to ensure accurate and reliable information, Hangu Murshad Carpet shall not be held responsible for:

Any damages arising from the use or inability to use the website.
Errors, omissions, or inaccuracies in content.
Technical issues or temporary unavailability of the website.

Your use of the website is at your own risk.

9. Links to Other Websites

Our website may contain links to external sites for your convenience.
We are not responsible for the content or practices of any linked websites. Visiting external links is at your own discretion.

10. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which outlines how we collect and use your personal information.

11. Governing Law

These Terms and Conditions are governed by the laws of the United Arab Emirates (UAE).
Any disputes shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.

12. Changes to Terms

Hangu Murshad Carpet reserves the right to update or modify these Terms and Conditions at any time without prior notice.
Any changes will be effective immediately upon posting on this page.

13. Contact Us

For any questions or concerns about these Terms and Conditions, please contact us:

Hangu Murshad Carpet
📍 Dubai, United Arab Emirates
📧 info@hangumurshadcarpet.com
📞 +971 50 263 8939
🌐 https://hangumurshadcarpet.com/